@Frederic1 wrote:
This is the worst website I have ever been to. It's impossible to find anything.. I'm leaving this message because they won't let me leave a review of the product... Turbotax is a ripoff and they don't care... I bought the cd, installed it and when I went to do my taxes it said the reg number was invalid.. It came from intuit.. I bought a second cd, completed my taxes but didn't file.. When I went to file it would not let be get past the 'you need to download state' message.. Over and over but never downloaded state.. I had to print my taxes from the pdf and mail it in.. Wasted $200 and over a weeks time and phone calls that nobody knows an answer.. Could have done my taxes by hand in two hours and not spent any money.. WORST WASTE OF TIME AND MONEY...!!
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or -
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
