@Anonymous actually after waiting for an hour on hold and getting past the automated obstacle course, the CSRs will kindly inform you that there is no way for them to report bugs. I got to escalations once after escalations agreed my screenshots proved a calculation bug, see INV6776. After a month called back in and was told they found the investigation bug number but lost all of the information I provided to prove this bug. They said instead of trying to gather the information from me again, they gave up. They said they can no longer accept and investigate bug reports. If the SW is broken, it will stay so. Really disappointed in this.
The CSR offered me a refund as they said that was the easiest path.
