Get your taxes done using TurboTax

If the children's mother claimed them as dependents then you were not eligible to receive any payment for them, so your check was correct.  Sounds like their mother's check was wrong but we do not have enough detail to make that determination.  Only the IRS could answer that and they are not open for questions.  Their mother, though, could possibly receive her payment for them next year when she files tax for 2020.