@Buttweiner07 wrote:
I'm trying to file my taxes tonight and your site servers are down. I need to file tonight so that I can use quickbooks for next year. Please advise
Here are some things to try:
Reboot your entire system this way: Shut down your computer, router, and modem. Then wait a minute or so, then restart the modem. Wait a minute or so, then restart the router. Wait a minute or so, then restart your computer.
If that was unsuccessful, try a different browser.
If that was unsuccessful, and if you have both an Ethernet connection and a wi-fi connection available, try the other one that you haven't used.
If problem persists, please phone TurboTax Support during business hours. Also if it interfered with your Quickbooks offer, tell them about that, too.
Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or use this contact form:
https://support.turbotax.intuit.com/contact
