@millierivera0802 wrote:
makes no difference!!!
You haven't described your situation, so we don't know if it's the same as the threadowner in this old thread or not. If you are getting an error message, what is the exact error message?
Or phone Customer Support for assistance during business hours.
Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or use this contact form:
https://support.turbotax.intuit.com/contact
