@aclary0009 Unfortunately, Customer Service folks from the Turbo Visa Debit Card do not view these forum threads. I wish they would, so they could see all the problems, but that's a separate affiliate than TurboTax.
The Card's customer support is different from TurboTax Support. You can phone TurboTax Support and complain, however. They will likely tell you that they don't handle the Card's support and may just tell you to contact the Card's Support. But they need to be aware of the problem in reaching Turbo Card Support, especially since both TurboTax and the Turbo Card are Intuit affiliates, and the Turbo Card's website is on an Intuit website. And it's the offer from TurboTax during return preparation that got people involved with the Card. Maybe they'll have some suggestion for you.
Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or use this contact form:
https://support.turbotax.intuit.com/contact
