@MeganMcGrath wrote:
I'm also having this issue and none of the remedies above seem to work. I've tried using my SSN as the username and my username is over 9 digits. I can easily log into Fidelity with my credentials, but TurboTax is saying they are wrong and there is no work around
Are there any special characters in your password? I don't know if it would help any or not, but if there are, you might consider changing your Fidelity password to remove any special character, then try the import with the new password. You can later change your Fidelity password back like it was.
Otherwise, if that doesn't help, it's a tossup to know whom to call first--TurboTax Support or Fidelity.
