@Lanaiboy1982 wrote:
I’ve just tried logging in several times and my credentials didn’t work, neither did my SSN. My username is 14 characters long with letters and numbers. I was able to log into my account on fidelity, but through turbo tax it didn’t work. Is there a way to manually input my information? Thanks!
We don't know what your information is that you want to enter (1099-B, 1099-Div, etc.). But in general, the answer is "yes" there is a way to manually input. Importing is not required. On the screen that asks you for the company name (the screen with the logos) and also on the import screen you saw with the username/password log-in fields, there is a button in the bottom right that says "I'll type it in myself." That continues the interview for manual entry and skips importing.
Here's how to talk to TurboTax Support for help with your importing issue, if you want to talk to them.
