@dmerthe wrote:
I received a credit for TurboTax from my employer, but was unaware that it was supposed to be entered as a "service code" during the payment phase (this needs to be made clearer; how was I even supposed to know what a "service code" is?). I have already paid. How can I apply the service code and get the difference refunded?
You'll need to talk to Customer Support. I don't know what they will do/say, but nothing account-specific can be handled in this user community forum.
