@taxes2020*321 wrote:
I need help with this green dot card and why my money is not on there
Are you referring to the Turbo Visa Debit Card?
This is mainly a user community forum, but we can tell you some things to check. If you recently received the card, and if there are no funds on it, then you need to check to be sure the IRS has actually released the funds and sent them to the card. Here's how:
If you efiled, first double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.
If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.
https://www.irs.gov/Refunds
NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.
To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571
