@mousygirl wrote:
My balance due for my tax prep $80, I need an extension 4/17/20, rather than 4/10/20.
As I mentioned in my last comment, if that's your situation, hopefully you scrolled up and read my earlier answers in this thread as I advised and contacted TurboTax Support right away.
If your debit date is 4/10, it might be too late, but if you haven't already phoned them, you need to check quickly. You need to phone TurboTax ASAP to ask for a deferment, or they'll debit your bank account. You need to reach them before they actually submit the auto-debit request. Once they submit it, they say they can't stop it. For April 10, they may have already submitted it. You need to phone them now.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
The FAQ below has a special phone number you can use in its first paragraph:
FAQ: Why was my bank account auto-debited for the TurboTax fees?
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
If you can't reach Support with that phone number, there may be a phone number in your emailed bill warning you of the debit. If not, here's an alternate way to reach them:
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
