If you need more time to pay your TurboTax fees, and the fees were supposed to come out of your Federal refund that no longer exists or is late, you will need to contact customer service.
Customer service can delay when the fees are to be taken from your bank account. If you have received an e-mail from TurboTax and you need to delay the payment you can contact customer service through the program (use the Help icon in the upper right-hand side of the screen) or here or here.
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