@ropewalker1 If you are using the Online version, try clearing your cache and cookies, may resolve this issue. After performing these steps, log out of TurboTax account, reboot and then back in. If the issue still persists please try a different browser.
If that did not fix the problem, please contact customer service, start by clicking on Contact Us. Answering the questions will help to ensure that your call is properly routed.
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