When unexpected results occur, I recommend signing out of the program and closing the browser window completely. Wait a minute.
Then, open an incognito Chrome Window. Go to the TurboTax support at this link: TurboTax Updates for Stimulus Payment Registration.
For other Coronavirus related details, please see the following resources:
- TurboTax COVID-19 Site
- How are my taxes affected by COVID-19?
- What do I need to know about the coronavirus stimulus package?
- IRS: Coronavirus Tax Relief