ThomasM125
Expert Alumni

Get your taxes done using TurboTax

There must be a problem with how your computer is interacting with TurboTax. I suggest you clear the cache on your computer as follows, then reboot and try again:

 

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"