For any discussion concerning waiving/deferment of fees, you would need to reach out to our customer service at the number below:
What is the TurboTax phone number?
If you get hit with a refund offset, what's left over might not be enough to cover your fees. Here's what happens next:
- We'll send an email with instructions on how to pay your TurboTax fees (minus the Pay With My Refund fee, if any) by a certain date.
- If the fees remain unpaid by the specified date, we'll send two more follow-up emails asking that you either pay or request a deferment to prevent the fees from being automatically debited from your bank account.
- Finally, if you still haven't paid by the requested date, we'll send a final email letting you know that we're debiting the fees (minus the Pay With My Refund fee, if any) and that the auto-debit process cannot be stopped.
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