jrs1271
Returning Member

Efiling Rejected

Both my federal and state returns were e-filed and were rejected. I use the CD download version. The explanation was my AGI did not match what the IRS shows. The problem is I did not e-file my 2018 return. On two occasions TurboTax Support told me to delete the AGI amount printed in box and enter "0" in its place. I did as instructed and re-filed my returns but again received a  message saying they both were rejected. I know I can print but that's not what I want to do.