@ mluehling wrote:
I am being told that I have to log into my account but when I try to it keeps telling me to try again. It then tell me to change passwords and I do and when I finish it tell me again to try again. it seems to be in a loop.
Close TurboTax and your browser. Empty the browser Internet cache and delete any Intuit-related cookies. Then close the browser and reopen it. Then open a private window (private browsing; aka "incognito mode") and try to log in. If you keep experiencing the same thing, then see if using a different browser helps any.
Otherwise, here's how to reach Customer Support:
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
