For @tovaface
I took a shot at going to the top. Much to my surprise, I did get an actual phone call back. The person was very nice and said he understood my complaint. However, he also said Intuit had stopped providing the release notes due to "resource constraints".
I take that to mean they are betting that enough customers, like the ones in this forum. will not move to another product next year that they will make more money by not bothering to provide the release notes.
I pointed out to him that many of those in this forum are not just customers in their own right but also influencers among families, friends and so forth. If we decide to move to another product and talk up or decision and reason for making it among those in our circles, the number of lost customers could be a lot more than just those of us who are angered enough to post here.
