Yes, I have all those prompts, but once I select it, I am told to start new new return for 2019 and pay for a new product. Or I can access my document using the side tab where I am directed to pay $30 to have Intuit keep my documents secure and then I can access. Lastly I can download all the account info I have with Turbotax/Intuit which will take up to 45 days. It's great! Pay, pay, or wait. Thanks Intuit. YTB (laden with sarcasm)
