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Get your taxes done using TurboTax
Yeah, same thing happened to me; turbotax crashed and I was unable to run it.
Here's how I fixed it to submit the Federal only...
1. Make sure you can navigate to the Intuit website where you can re-download turbotax2019. It took me a while to find the site.
2. Uninstall turbotax using the following instructions (this is the site for mac, there is probably a site for pc). Note that you will not be deleting and of the "tax files" you created.
https://ttlc.intuit.com/community/installing/help/remove-uninstall-turbotax-for-mac/00/26050
3. Download and reinstall turbotax.
4. Run and open the "tax files" you previously created.
5. Select to file federal only.
Good luck,
Jerry
‎April 2, 2020
10:04 AM