@Liz21 wrote:
I had my federal return rejected due to an agi problem. I am ok with mailing the federal return but now I need to file a paper state return as well. I just paid an extra $24.99 to e-file the State. Do I get a refund of this charge?
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
