@mtzttax wrote:
The person posting the question was asking about the STATE filing fee. They realize there is no fee for the FEDERAL e-file. Would the state filing fee be refunded if it turns out they can't e-file. Again, for emphasis, this is a question about the STATE filing fee.
If the $24.99 state e-file fee was paid by credit card and the state return could not be e-filed, for any reason, then contact TurboTax support and they will be able to either reverse the charge or issue a refund.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
