Get your taxes done using TurboTax
@jcbose wrote:Hi - I am tried it many ways but couldn't able to replicate the offer. So, when I imported 1099 and 1099DIVs from fidelity, I was not using the link. Later when I found the deal, I logged into the Turbotax through the offer link but unable to see the 20 USD discount anywhere. Can you please help?
I'm a fellow user, and this is a thread from last year. But it should still work the same way this year. Here are some things to try.
It's probably "remembering" through cookies/cache that you were working at the regular TurboTax website instead of through the special discount portal. So see if this will resolve the issue:
Log out of TurboTax.
Empty your browser Internet cache and delete any Intuit-related cookies.
Close the browser and reopen it.
Do NOT go to the TurboTax website, and do NOT log into TurboTax.
Instead go directly to this Fidelity page:
https://www.fidelity.com/tax-information/turbotax-discount/overview
Scroll down and click the link there that says "Get TurboTax now and save up to $20 off."
You should then get the page shown in the image below (click to enlarge image.)
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Scroll down that page and look at the pricing. It should display the discounted prices ($50 for Deluxe Federal; $75 for Premier; $100 for Self-Employed.)
Then having confirmed that, do NOT choose and click on a product.
Instead scroll back up to the upper right and sign into TurboTax.
Once your return is open, see if it's now assigning your discount. Here's how to check:
With the return open go to the left menu column and click on TAX TOOLS, then TOOLS.
In the Tools window, choose MY FEES.
If you continue to have trouble, here's how to reach TurboTax Support:
