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I hit the same isue. Been a long time user and what I see coming from their managment is shocking. I have no idea what the impact of update is about!

Expecially thta all it would take is for these "manager" to post a single link to the answers we are looking for? this now begs the question:  what are they trying to hide? may be a call to the CEO is in order. i hope he read this board!!