JeanneLO
Expert Alumni

Get your taxes done using TurboTax

 

@jojo11

I am sorry for you loss. Sometimes no matter what you do you just can't e-file a tax return. The IRS checks your information with that of the Social Security Administration database and it can cause an error in this situation even when you have entered the correct information.

Please see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/e-file/help/when-a-tax-return-can-t-be-e-filed-no-matter-what-you-....

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