You are mixing up the Online web accounts with the Desktop program.
The Desktop CD or Download can be installed on 5 computers. But you can do unlimited returns on one installation/computer and Efile 5. The rest you can print and mail.
The Desktop program can do unlimited returns and efile 5 Federal for free. It is 24.99 to efile a state return (19.99 before March 1 and NY is free). Or you can print and mail state for free.
To start a new return go up to FILE - New. But first be sure to save your return with a unique name so it doesn’t get confused with another return. Go to File-Save or Save As. Because if you do another return and they have the same first name or initial as you their return might save over yours.
And be in the habit of saving Frequently! When you are done save both the .tax data file and save it as a pdf file, go to File-Save to PDF. Then you won’t need the program installed to view or print your return in the future. Like if you need a copy to get a loan or something. And save backups off of your computer like to a flash drive or burn a CD.
