AmyC
Expert Alumni

Get your taxes done using TurboTax

Yes, you have 2 options available. Since forgot ID/ password is not working for you. One is a live person that may be able to help you. The live person may direct you to the account recovery process, which you can do on your own and takes at least 24 hours and you must include a valid government id, like a drivers license.

 

@123321

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