Get your taxes done using TurboTax

Email is not one of the ways to contact TurboTax, you can use the following link  https://support.turbotax.intuit.com/contact/ 

If there is no record of your return at Where's my Refund  or you are getting the message "You may not have entered your information correctly",  an important factor can be if you are married filing jointly.  Make sure you are using the Social Security Number for the name that appears first on the return.  Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them.

Here are some other common reasons why your refund is not showing at Where's My Refund:

https://ttlc.intuit.com/replies/4242575

In order to View, 

Download and/or  Print all of the currents years forms and worksheets:

1. Sign in to your TurboTax account
2. Click on Tax Home
3. Scroll to bottom of page
4. Click on Add a State (we're not really going to add anything)
5. Click on Tax tools (left menu)
6. Click on Print Center
7. Click on Print, save or preview this year's return
8. Put a check mark in the box for Federal Returns and State Returns (if you have one, or more).
9. Click Include government and TurboTax worksheets
10. Click View or print forms
11. A new window will open that will give you the option to download and/or print.   This will include all forms and worksheets.