****************** Resolved for me ****************
Woody Thanks a bunch.
Your solution worked for me !! I had an external USB HardDrive connected to the laptop. After reading your post, gracefully disconnected the USB drive and restarted the TT Premium.
**** Walah!! it started working no prompt for the licence!! ***** Solved *****
( The extra stars above are to get some attention, since woody's post is hard to find .
Here was my symptom:
-- Installed downloaded version, worked on it for a while
( I have Business and two kids to complete) it takes a while )
-- After procrastinating for some time started back on it this March. Both TT Busines and TT prim still working.
-- I had to reboot for some driver upgrade from Lenovo, I accidentally said yes to reboot.
-- After restart TT prime requested to enter licence again and entering worked the firest time and stopped and went back to it, requested license again and never worked after that. The external hard drive has been connected for all these experiments. Note that TT Business no issues starting, so I am confident the connection and firewall, etc are good on this laptop.
-- Almost ready to give up screwing around with all other suggestions, then I ran into Mr Woddy's post. I had my 1 terabyte external USB drive hooked. From the Task USB icon, gracefully stoped the external drive and removed the USB drive.
-- It is working now, not rebooting or stopping this TT, till finish 🙂
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I am not sure if this is a random start or not, but I am not planning to stop this TT till I complete and submit the Tax returns 🙂 I will followup and test if I am able to reproduce the problem connecting back the USB drive, back and reboot a couple of times to make sure it really worked.
Good luck
Update: Tested again and the external USB drive cause this problem. Eject the USB driver and restart the TT
