I would re-check your W2 to make sure the Box 12 entries are correct and do not mention adoption benefits.
If the W2 looks good and it is still preventing you from filing, I would delete Form 8839, Qualified Adoption Benefits, from your return.
- In the left-hand black menu, choose Tax Tools then Tools.
- Click on Delete a Form from the window that pops up.
- You should now see the Review Form List. Scroll down the list and click Delete on Form 8839.
- You may get a pop up telling you additional worksheets and forms are being deleted. Approve and click delete.
- You should come back to the Review Form List. Scroll to the bottom and click Continue with My Return.
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