DavidD66 previously responded to a similar question.
Sometimes e-file just won't work,and you have to print and mail your tax returns.
Although New York generally requires you to e-file, there is an exception if the software does not allow for e-file.
How do I print and mail my return in TurboTax Online
If you are NOT including a payment, mail your return to:
STATE PROCESSING CENTER
PO BOX 61000
ALBANY NY 12261-0001
If you ARE including a payment (check or money order), mail your return (including Form IT-201-V) to:
STATE PROCESSING CENTER
PO BOX 15555
ALBANY NY 12212-5555
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