Get your taxes done using TurboTax

Hi Kurt, good afternoon!

What you wrote didn't make any sense. See pic attached above and Step 1 says to download TurboTax from the site mentioned and the heading says: "No CD drive? No problem"... So, you are telling me that is it not true, isn't it? That is what your are telling me, really?... I already paid and you shall solve the problem allowing the downloading. Ask to your supervisor or someone with power to take a decision for real ”customer satisfaction"?

 

Thanks and have a great day. I will wait your a satisfactory solution on this (not paying again a product I already paid).

Julio