Get your taxes done using TurboTax

  • I changed my username to a very simple 11 character username with no special characters. No luck.
  • I changed my password to a very weak one with no special characters. No luck. 
  • I did both of the above at the same time. No luck.

I contacted MS tech support and provided a screen shot from TT as well as links to the 2 threads on the intuit forum discussing this (dating back to June 2019). Now I can't change my MS username back (although my password is back to a strong one) and my account is locked. <sigh>

Prior to this week I entered MS info and got a message saying it would be available 3/2/2020, so Monday. I thought that meant TT was able to log in but perhaps not.