@70426 Sounds like you ended up using the Online version instead of the Desktop CD/Download program installed on your computer. Did you install the program at all? Did you maybe try to go online to download the program instead of installing the CD? There is a link at the bottom of the download page that takes you to the Online version. You should not click on that.
You can ask for a refund for the Desktop program you didn't use. If you had asked before you paid for online we could tell you how to switch back to the Desktop program you bought.
