@KatrinaLO - @airh22
- Is there a fix for this issue?
- If not, is there a timeframe where I can anticipate this being fixed?
- Will TurboTax notify the users as to the fix?
Three weeks after initial post, and I have having the same update loop trying to file my returns...
* I've tried the w_perrelsuperpatch_ttax_2019.190.0101 update
* uninstalling/reinstalling doesn't seem to work for any one
* Support call (Sunday 03/01) landed me with someone who could only helplessly say he was sorry - try back on Thursday and maybe it will be fixed.
Why does Intuit let these folks representing them on the phone hanging with nothing but "i'm sorry" as their version of help?
Adding insult after the call telling me to wait until Thursday, I get a "case closed" email with a survey - how can this case be considered closed?
This is year 19 with TurboTax (not the free version) and I have never had any previous issues - what happened this year?
