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@rwonders wrote:
This is an incorrect solution. You do not know what you are talking about. There is NO left hand menu on 2019 Turbo Tax Deluxe for selecting the "file" option. The only file option is at the top menu bar and it does not contain anything remotely similar to what you have described for removing Max Benefits or Audit defense. One should not have to go through this to opt out of obviously deceitful marketing scheme to get one to pay for a service they do not want. Not sure how one gets to be a "Turbo Tax Specialist" but Intuit needs much better training for those trying to help with issues/questions. Can you please offer a real remedy for opting out of this useless audit defense FOR 2019 Turbo Tax Deluxe.
The Only way to have Audit Defense added to your order when using the TurboTax desktop CD/Download editions is for the user to click on the blue button labeled Add Audit Defense to My Order
To remove Audit Defense from the order you need to click on File at the top of the desktop program screen. Click on File a Return or Continue. Go through the steps of the File section until you arrive on the Payment screen. Under the price for Audit Defense click on the blue Remove link.
