Here is information about updating TurboTax Software, there are also links at the bottom of this FAQ about Troubleshooting updating issues.
https://ttlc.intuit.com/community/installing/help/how-do-i-update-turbotax-cd-download/01/26038#M6
If you continue to have problems please contact Technical Support using this form:
https://support.turbotax.intuit.com/contact/
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