When you say "they allowed me" who is "they"? The TurboTax program takes what you enter. If you put in that you were not married as of 12/31/2019 then the head of household option will be available. You could also say that you lived apart from your spouse for the last 6 mos of the year and maintained separate households; the head of household option could also be available in that situation. So the program will allow what you put in. You should be entering what the situation actually is.
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