After spending a couple hours trying suggestions posted on the Internet, and spending approximately another two hours on two phone calls to TurboTax reps (who were very caring and cordial) . . Intuit refunded my $19.99 State E-filing fee.
Subsequently, I learned that the State of Kansas has a website called KS Web File that enables FREE e-filing.
https://www.ksrevenue.org/iiwebfile.html
It took me about 20 minutes to complete the forms. All is well.
Best wishes to you & yours.
