You had to indicate in the My Info section that he was active military. You had to enter a military W-2 for his income. If that was done then you would not have been charged.
If you paid the TurboTax account fees with a credit card then you will have to contact TurboTax support for assistance.
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
