Here are some tips when contacting the IRS at 1-800-829-1040 :
- First choose your language.
- Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
- Instead, press 2 for personal income tax questions.
- Then press 1 for form, tax history, or payment.
- Then press 3 for all other questions.
- Then press 2 for all other questions to be transferred to an agent
If you need to inquire about a state refund please contact your state Department of Revenue.
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