@Fatimar236 , (a) the rejection does not come from TurboTax but from the taxing authority ( IRS or the State );
(b) if you check and find that everything is correct, then only option is to file by mail -- this will mean a human will get involved and may solve the problem; (c) IRS uses SSA file to check name , SSN and Birthdate and sometimes the SSA file is wrong ( for whatever reason ). If the error persists then you may have to go visit the SSA local office and they can give you a letter certifying your birth date, name and SSN -- you may have to send this to the IRS to update their records --- that is worst case scenario -- generally getting human intervention may resolve the issue.
Hope this helsp
