If the bank is not found, then they may not participate in the "specially-formatted" tax import program. Literally thousands of banks don't provide the "specially-formatted", importable 1099-INT forms.
Just hit the "I'll type it in myself" and enter the -INT manually on the software form.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
