Have you tried logging out of TurboTax and clearing your cache and cookies? You should periodically clear the cache to allow your browser to function more efficiently.. Browsers will normally clear cookies that reach a certain age, but clearing them manually may solve problems with web sites or your browser.
If after taking these steps, you are still unable to download your state forms, please reach out to our live customer service representatives. Here's how: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
