You can try the following to help with the problem you are having with the app:
- Completely shut down your phone or tablet.
- Restart your phone or tablet.
- Update Google Play/iOS if asked.
- Relaunch the TurboTax mobile app and try it again.
If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.
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