Just got their updated fix and it worked! Needed to contact them 2 times after trying all their other suggestions that DID NOT fix the problem. Received a manual update that was easy peasy once they told me that there was an update to be had. Had to do with the NY state return. Have been a customer for many, many years and this problem was very disturbing and frustrating to get corrected. Began on Saturday Feb 8th and finished Feb 12th
