You can contact TurboTax support, they can look up your e-file record where there might be notes that will identify the reason your tax return is being rejected. They may be able to help you resolve the issue.
You will find ways to reach TurboTax by accessing this link:
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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