Please see the below FAQ for additional information on uploading Lyft information. Keep in mind: During this process, we’ll only receive your Lyft income and expense information. We won’t have access to any other information. Also, Lyft won't have access to any of your tax information stored in TurboTax.
https://ttlc.intuit.com/community/entering-importing/help/how-do-i-import-my-tax-information-from-ly...
If this still does not work, you will need to reach out to our Customer Service at the link below for further assistance:
https://support.turbotax.intuit.com/contact/
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