I have been having this issue for 3 weeks now and will be forced to use a different app this weekend if it’s not fixed. I guess they don’t care as all the response I have seen from their team keep eluding to user error instead of them looking at the code issue that may be causing this to occur. It seems several thousand people have posted in regards to having the same issue. I would also appreciate a response or a ticket number to keep me updated as to when it will be fixed.
